Dec 18, 2023

After an exciting year, the holiday season is coming closer. The stress slowly subsides and you find more time to enjoy the festive time of year with your nearest and dearest at home or at the Christmas markets. It's also the time to reflect on the past year. 

 

2023, a year full of unique moments, highlights and unforgettable experiences, is drawing to a close.
 

 

 

 

Our Milestones

 

Six of the current 18 IQOS partner stores in Austria were opened this year alone. This brings IQOS support even closer to you so that we can offer the best service at all times. With the store finder, you are able to find the nearest IQOS service point.
 

 

What is more, with the launch of the IQOS ORIGINALS ONE, which features the proven HeatControl Technology™, we have expanded the IQOS ORIGINALS family. Without surprise the IQOS ORIGINALS ONE has quickly become our most popular product and reinforces our vision of a future without smoke and ash, which would not be possible without your support and trust.
 

 

 

To the IQOS ORIGINALS ONE

 

 

But a lot has happened not only in Austria - IQOS now counts 27.2 million users worldwide! Become a part of it in 2024!
 

 

 

We say Thank You!

As an expression of our gratitude and with the aim of making our products even more accessible to everyone, we have reduced the prices and recommended retail prices of our devices by €10 in the long term until further notice. But that's not all; we have also ensured two more highlights for the year. In addition to our fantastic Black Friday offers, our new Limited Edition was launched just in time for the end of the year. Introducing the IQOS ORIGINALS DUO in Iridescent Purple.
 

 

 

To the products

 

 

 

 

Winter with IQOS

 

For many Austrians, the Alps are the number one winter vacation destination, providing the perfect opportunity to engage in snow hiking and skiing amidst the familiar winter panorama, allowing for a sporty escape from everyday stress. Starting January 4th¹, discover a new temporary IQOS service point at the Tomschy ski hut in Kitzbühel. If you happen to be nearby, we look forward to welcoming you. On-site, our professional services and personalized engraving options, and more await you. 

 

 

Start the New Year right with IQOS!

IQOS wishes you joyful holidays and a smooth transition into the new year. We look forward to welcoming you to our ever-growing IQOS family in 2024 and perhaps even greeting you in person in one of our stores next year.
 

 

To the Storefinder

 

 

 

 

Please be aware of our shortened contact hours for customer support via email, live chat and telephone during Christmas and New Year's Eve:
24.12.2023 - 26.12.2023 available from 9 to 5 p.m.
31.12.2023 - 01.01.2024 available from 9 to 5 p.m.

 

¹ We will be on site for you in January from the 4th to 6th, 11th to 13th, 17th to 21st and 26th and 27th. You can also find us in Kitzbühel on the 2nd and 3rd and from 7th-10th and 14th-24th February.