Will IQOS 3 DUO Refreshed also be orderable for IQOS Premium Reseller & IQOS Device Seller in the future?
No, for the above-mentioned reason IQOS 3 DUO Refreshed will only be sold in IQOS online shop, IQOS boutique & IQOS partner stores in the future.
Why is IQOS 3 DUO Refreshed only sold in IQOS online shop, IQOS boutique & IQOS partner stores?
IQOS 3 DUO Refreshed offers adult consumers a more sustainable alternative to a new purchase. These are devices that has already been in use for a maximum of 30 days, which is why only a certain contingent is available. Since this may require more explanation than a new IQOS device, we have decided to offer the IQOS Refreshed devices only in selected sales channels.
Does the device have a warranty?
Yes, the devices have a 12-month warranty from the date of purchase, just like new devices.
Can I return the device if I don't want it after all?
Yes, as part of our 30-day money-back guarantee, the IQOS Refreshed device can be returned within this period.
What is the difference between an IQOS Refreshed device and a new IQOS device?
An IQOS Refreshed is a device that has been in use for a maximum of 30 days and then returned to Philip Morris. It was then thoroughly checked, cleaned and disinfected. It went through rigorous quality tests and was provided with the latest software. This device may show minimal signs of use (such as scratches), but is just as functional as a new device.
Where do the devices come from?
The devices were used for a maximum of 30 days and then returned to Philip Morris.
In what colours are IQOS Refreshed devices available?
In all colours also available elsewhere: Warm White, Velvet Grey, Stellar Blue und Brilliant Gold. Available while stocks last.
Where can an IQOS Refreshed device be purchased?
IQOS online shop, IQOS boutique and IQOS partner stores.
Why does Philip Morris offer the Refreshed program?
The reason for the Refreshed program is that we want to offer our legal aged consumers a more sustainable alternative of a new purchase that is less expensive, but offers essentially the same quality as a new device.
Who cleans and tests these devices?
IQOS 3 DUO Refreshed devices are inspected, cleaned and disinfected by a supplier selected by Philip Morris. This is done according to strictly controlled standards.
Are IQOS 3 DUO Refreshed devices used?
IQOS 3 DUO Refreshed devices were used for a maximum of 30 days and then returned to Philip Morris. They were thoroughly tested, cleaned and disinfected. They underwent rigorous quality tests and were provided with the latest software. They are as good as new and tested devices that may show minimal signs of use on the surface and/or on the packaging.
Is IQOS 3 DUO Refreshed only available for a limited time?
No, IQOS 3 DUO Refreshed is an offer that is not limited in time until further notice. IQOS 3 DUO Refreshed devices are available while stocks last.
Can I use referral codes when purchasing an IQOS 3 DUO Refreshed?
No, the purchase of an IQOS 3 DUO Refreshed is not combinable with other discounts and price reductions.
What services are available at IQOS Refreshed?
All services available for new IQOS 3 DUO also apply to IQOS 3 DUO Refreshed after successful device registration.
What is IQOS 3 DUO Refreshed?
IQOS Refreshed is an as good as new and tested IQOS 3 DUO device for the special price of €49. The IQOS 3 DUO Refreshed is a device that has been used for a maximum of 30 days. The device was returned to Philip Morris, thoroughly inspected, cleaned and disinfected. It underwent rigorous quality testing and was updated with the latest software.
What devices are offered within the IQOS Refreshed program?
Exclusively IQOS 3 DUO.
Will IQOS 3 DUO Refreshed also be orderable for IQOS Premium Reseller & IQOS Device Seller in the future?
No, for the above-mentioned reason IQOS 3 DUO Refreshed will only be sold in IQOS online shop, IQOS boutique & IQOS partner stores in the future.
Why is IQOS 3 DUO Refreshed only sold in IQOS online shop, IQOS boutique & IQOS partner stores?
IQOS 3 DUO Refreshed offers adult consumers a more sustainable alternative to a new purchase. These are devices that has already been in use for a maximum of 30 days, which is why only a certain contingent is available. Since this may require more explanation than a new IQOS device, we have decided to offer the IQOS Refreshed devices only in selected sales channels.
Does the device have a warranty?
Yes, the devices have a 12-month warranty from the date of purchase, just like new devices.
Can I return the device if I don't want it after all?
Yes, as part of our 30-day money-back guarantee, the IQOS Refreshed device can be returned within this period.
What is the difference between an IQOS Refreshed device and a new IQOS device?
An IQOS Refreshed is a device that has been in use for a maximum of 30 days and then returned to Philip Morris. It was then thoroughly checked, cleaned and disinfected. It went through rigorous quality tests and was provided with the latest software. This device may show minimal signs of use (such as scratches), but is just as functional as a new device.
Where do the devices come from?
The devices were used for a maximum of 30 days and then returned to Philip Morris.
In what colours are IQOS Refreshed devices available?
In all colours also available elsewhere: Warm White, Velvet Grey, Stellar Blue und Brilliant Gold. Available while stocks last.
Where can an IQOS Refreshed device be purchased?
IQOS online shop, IQOS boutique and IQOS partner stores.
Why does Philip Morris offer the Refreshed program?
The reason for the Refreshed program is that we want to offer our legal aged consumers a more sustainable alternative of a new purchase that is less expensive, but offers essentially the same quality as a new device.
Who cleans and tests these devices?
IQOS 3 DUO Refreshed devices are inspected, cleaned and disinfected by a supplier selected by Philip Morris. This is done according to strictly controlled standards.
Are IQOS 3 DUO Refreshed devices used?
IQOS 3 DUO Refreshed devices were used for a maximum of 30 days and then returned to Philip Morris. They were thoroughly tested, cleaned and disinfected. They underwent rigorous quality tests and were provided with the latest software. They are as good as new and tested devices that may show minimal signs of use on the surface and/or on the packaging.
Is IQOS 3 DUO Refreshed only available for a limited time?
No, IQOS 3 DUO Refreshed is an offer that is not limited in time until further notice. IQOS 3 DUO Refreshed devices are available while stocks last.
Can I use referral codes when purchasing an IQOS 3 DUO Refreshed?
No, the purchase of an IQOS 3 DUO Refreshed is not combinable with other discounts and price reductions.
What services are available at IQOS Refreshed?
All services available for new IQOS 3 DUO also apply to IQOS 3 DUO Refreshed after successful device registration.
What is IQOS 3 DUO Refreshed?
IQOS Refreshed is an as good as new and tested IQOS 3 DUO device for the special price of €49. The IQOS 3 DUO Refreshed is a device that has been used for a maximum of 30 days. The device was returned to Philip Morris, thoroughly inspected, cleaned and disinfected. It underwent rigorous quality testing and was updated with the latest software.
What devices are offered within the IQOS Refreshed program?
Exclusively IQOS 3 DUO.