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Try IQOS now for 30 days without commitment
Link your device to your IQOS account
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Care and privileges
Try IQOS now for 30 days without commitment
Link your device to your IQOS account
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Firmware upgrade for your IQOS
Upgrade your IQOS firmware in just a few minutes and bring your device up to date.

Jun 1, 2022
The new firmware upgrade for your IQOS.
We are constantly looking for ways to improve your IQOS experience, which is why we optimize the software for IQOS 3 DUO from time to time. And just like with your smartphones or other electronic devices, updating the software of your IQOS 3 DUO ensures that it performs at its best.
Why should you update the software of your IQOS device?
There are many advantages! In general, the software update improves the efficiency and performance of your device. In addition, the battery of your device can be spared. However, the battery life of your device depends on various factors, such as the type of use, device settings, battery age, and environmental conditions. The sooner you perform the software update, the longer you can take advantage of the improvements to your IQOS device.
How can you update the software of your IQOS device?
This is a quick and easy process. Your IQOS device should be charged before the update and should not contain tobacco sticks. In addition to your IQOS device, you will need your laptop and IQOS USB-C cable for the update. Place the IQOS Holder in the IQOS Pocket Charger. In just a few minutes, you can bring your IQOS technology up to date and get the best experience with your device.
Update your IQOS device now for free in three simple steps:
1. Use the USB-C cable to connect your IQOS device to your laptop.
2. Click on "Start update now" below and follow the instructions on the laptop.
3. The update is in progress. Wait a few minutes – done! You can disconnect your IQOS device from the laptop.
Or bring your charged IQOS device to us or to one of our partners and we will do the update for you. The IQOS experts are there for you in the following locations:
- IQOS Boutique Kärntner Straße 16, 1010 Wien
- IQOS Partner Store Pragerstraße 93-99, 1210 Wien
- IQOS Partner Store Bruno-Marek-Allee 21/1a, 1020 Wien
- IQOS Partner Store Gablenzgasse 5-13/UG/Top 16, Lugner City, 1150 Wien
- IQOS Partner Store Dr. Adolf Schärf-Straße 5, Traisenpark, 3100 St. Pölten
- IQOS Partner Store SCS, Ebene 1, Gallerie 21, SCS, 2334 Vösendorf
- IQOS Partner Store Shopping City Seiersberg 3, 8055 Graz
- IQOS Partner Store Schmidtorstraße 6, 4020 Linz
- IQOS Partner Point Zehnergürtel 12-24, EKZ, 2700 Wiener Neustadt