world of iqos services

May 10, 2021

The world of IQOS services

In February of this year Austria's first IQOS Boutique opened its doors. But what are the services awaiting IQOS customers at the IQOS Boutique (Kärntner Straße 16, 1010 Wien)?

Besides the possibility of experiencing all the IQOS devices and accessories up close, our Boutique also offer a series of services free of charge and performed by our expert personnel on-site. If you need technical support or a professional cleaning of your IQOS device, our experts at the IQOS Boutique are always here for you. They can fix your cleaning issue in no time with our stationary cleaning device, which was developed specifically for your IQOS device. For all our services you can also reserve exclusive appointments in advance.

At the IQOS Boutique our IQOS experts also demonstrate the technology behind IQOS in real time, using the Science Machine. Thus, the substantial difference between the smoke resulting from burning tobacco in a cigarette and heating tobacco in an IQOS device becomes visible.

Do you also want to experience the IQOS technology like never before and benefit from our IQOS-Services? Visit us at the earliest opportunity at the IQOS Boutique, located at Kärntner Straße 16 in the first district of Vienna.


The center of Vienna is more than a stone's throw away for you? No problem, our IQOS experts don't only assist you at the IQOS Boutique: At the six IQOS Partner Stores in Vienna, Lower Austria and Upper Austria our IQOS services await you as well. The available services at our IQOS Partner Stores range from a professional consultation and guidance to skilled cleaning of your device as well as integrated technical support. And of course, just as in our IQOS Boutique, these services are free of charge.

You possess a voucher? It can be redeemed both at the IQOS Boutique and the IQOS Partner Stores. Simply ask the tobacconist or the IQOS experts on-site.


What are you waiting for? Visit us now at the IQOS Boutique or in one of our IQOS Partner Stores and discover the world of IQOS services. We are looking forward to your visit!

These are the IQOS locations

IQOS Boutique:

IQOS Boutique Kärntner Straße 16, 1010 Vienna


IQOS Partner Stores:

IQOS Partner Store Pragerstraße 93-99, 1210 Vienna

IQOS Partner Store Bruno-Marek-Allee 21/1a, 1020 Vienna

IQOS Partner Store Gablenzgasse 5-13/UG/Top 16, Lugner City, 1150 Vienna

IQOS Partner Store Dr Adolf Schärf-Straße 5, Traisenpark, 3100 St. Pölten

IQOS Partner Store SCS, Ebene 1, Gallerie 21, SCS, 2334 Vösendorf

IQOS Partner Store Shopping City Seiersberg 3, 8055 Graz

IQOS Partner Store Schmidtorstraße 6, 4020 Linz

IQOS Partner Point Zehnergürtel 12-24, EKZ, 2700 Wiener Neustadt


Update: 14.10.2021