Share your IQOS experiences with the community
Learn how to use, clean and charge your IQOS device
3 simple steps for the best IQOS experience
Free expert IQOS maintenance
Upgrade your IQOS firmware in just a few minutes
Heating tobacco devices and accessories
Buy IQOS Devices
2 consecutive uses
Up to 20 uses on a full charge
Pre-owned – cleaned & tested
Get to know the IQOS ORIGINALS family
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Accessories for your IQOS
Personalize your IQOS device
Discover our wide range of accessories
10 years of IQOS, €20 discount
Celebrate 10 years of IQOS with us and get €20 discount when purchasing your first IQOS device. Use the code IQOSX20 with your first-time purchase. Only until 04.06.2024
Tobacco heated, not burned.
What is IQOS?
A tip that pays off for both
Share your IQOS experiences with the community
Our Heat-not-Burn Technology
IQOS ORIGINALS
Discover the ORIGINALS family
Care you can count on
Learn how to use, clean and charge your IQOS device
3 simple steps for the best IQOS experience
Free expert IQOS maintenance
Upgrade your IQOS firmware in just a few minutes
Why a second IQOS device is worthwhile.
An overview of the advantages of a second device
10€ for each of you
May 15, 2020
IQOS Partner Stores are now open!
IQOS Partner Store services
You are warmly welcome to visit the IQOS Partner Stores. Here you will be able to buy IQOS devices and accessories.
Find more information on IQOS Partner Store locations, opening times and available products and services online on our Store Locator.
Ensuring the safety of the community
A few measures have been taken to ensure the well-being and safety of the community.
In-store service
Currently, only one customer per 10 m² is allowed inside the IQOS Partner Store. When visiting we kindly ask you to follow the social distancing rule and maintain the 1 meter distance. Lastly, please follow the general rule and wear masks while inside the IQOS Partner Stores.
Hygiene procedures
At the same time, extended hygiene procedures for IQOS Partner Stores and staff were implemented. Surfaces, payment terminals, counters and other frequently touched areas are cleaned on a regular basis, and the staff is required to wear masks while at work.
Take care, we care.
IQOS Care Team