IQOS Complete service

Aug 12, 2022

What is IQOS Complete service?

A comprehensive IQOS device maintenance service carried out by an IQOS expert. This free Complete service is designed to help you keep your IQOS 3 DUO running to its full potential. Every check-up is carried out to ensure you get the best possible IQOS experience. 


Your IQOS device capability to deliver the aerosol with each puff will be tested. Before and after the Complete service to check the improvement. 

Next, there is a thorough cleaning of the IQOS charger and holder, including the blade and the cap. This includes the removal of any tobacco residue to improve the airflow and heating process for a satisfying device use.   

Finally, if needed, an upgrade to the latest firmware is made to ensure the best possible performance.  



Cleaning and maintaining your IQOS device will not only ensure a satisfying device performance, but it will keep your IQOS 3 DUO working in optimal condition for longer.  And when you are satisfied with your IQOS experience, there is no need to change your IQOS device. This means you’re also playing a role in reducing electronic waste.   



How can you easily get a Complete service? 

You can give your IQOS device to an expert maintenance for free if you bring it to the IQOS Boutique or one of the IQOS Partner Stores. You do not even need to book an appointment, the IQOS experts will aim to perform the Complete service for you in less than 30 minutes.  


Find the closest IQOS store to get your Complete Service.


Go to Store Finder