Accessories for your IQOS
Share your IQOS experiences with the community
Why a second device is worthwhile
Learn how to use, clean and charge your IQOS device
3 simple steps for the best IQOS experience
Free expert IQOS maintenance
Upgrade your IQOS firmware in just a few minutes
Heating tobacco devices and accessories
Buy IQOS Devices
Accessories for your IQOS
Personalize your IQOS device
Discover our wide range of accessories
With 1st time registration.*
*Valid from 21.11.-04.12.2024, subject to extension. Only while stocks last.
Tobacco heated, not burned.
What is IQOS?
A tip that pays off for both
Share your IQOS experiences with the community
Our Heat-not-Burn Technology
Why a second device is worthwhile
IQOS ORIGINALS
Discover the ORIGINALS family
Care you can count on
Learn how to use, clean and charge your IQOS device
3 simple steps for the best IQOS experience
Free expert IQOS maintenance
Upgrade your IQOS firmware in just a few minutes
Why a second IQOS device is worthwhile.
An overview of the advantages of a second device
10€ for each of you
Explore different IQOS Stores
A network of IQOS Partner Stores in Austria. Also near you.
Find your IQOS Partner Store
Aug 12, 2022
What is IQOS Complete service?
A comprehensive IQOS device maintenance service carried out by an IQOS expert. This free Complete service is designed to help you keep your IQOS 3 DUO running to its full potential. Every check-up is carried out to ensure you get the best possible IQOS experience.
Your IQOS device capability to deliver the aerosol with each puff will be tested. Before and after the Complete service to check the improvement.
Next, there is a thorough cleaning of the IQOS charger and holder, including the blade and the cap. This includes the removal of any tobacco residue to improve the airflow and heating process for a satisfying device use.
Finally, if needed, an upgrade to the latest firmware is made to ensure the best possible performance.
Cleaning and maintaining your IQOS device will not only ensure a satisfying device performance, but it will keep your IQOS 3 DUO working in optimal condition for longer. And when you are satisfied with your IQOS experience, there is no need to change your IQOS device. This means you’re also playing a role in reducing electronic waste.
How can you easily get a Complete service?
You can give your IQOS device to an expert maintenance for free if you bring it to the IQOS Boutique or one of the IQOS Partner Stores. You do not even need to book an appointment, the IQOS experts will aim to perform the Complete service for you in less than 30 minutes.
Find the closest IQOS store to get your Complete Service.