Share your IQOS experiences with the community
Learn how to use, clean and charge your IQOS device
3 simple steps for the best IQOS experience
Free expert IQOS maintenance
Upgrade your IQOS firmware in just a few minutes
Heating tobacco devices and accessories
Buy IQOS Devices
2 consecutive uses
Up to 20 uses on a full charge
Pre-owned – cleaned & tested
Get to know the IQOS ORIGINALS family
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Accessories for your IQOS
Personalize your IQOS device
Discover our wide range of accessories
10 years of IQOS, €20 discount
Celebrate 10 years of IQOS with us and get €20 discount when purchasing your first IQOS device. Use the code IQOSX20 with your first-time purchase. Only until 04.06.2024
Tobacco heated, not burned.
What is IQOS?
A tip that pays off for both
Share your IQOS experiences with the community
Our Heat-not-Burn Technology
IQOS ORIGINALS
Discover the ORIGINALS family
Care you can count on
Learn how to use, clean and charge your IQOS device
3 simple steps for the best IQOS experience
Free expert IQOS maintenance
Upgrade your IQOS firmware in just a few minutes
Why a second IQOS device is worthwhile.
An overview of the advantages of a second device
10€ for each of you
Mar 25, 2020
Take care, we care.
The well-being and safety of the community is important to us. With a sense of responsibility find some recommendations on how to best sanitize your IQOS:
Wipe the outside of the Pocket Charger, the Holder and the associated accessories with a wipe containing disinfectant (with 62-71% ethanol concentration). Dispose of the used wipes in a bin. Next, pull up the cap of the Holder and thoroughly clean the blade, the inside area of the Holder surrounding the blade and the whole extractor with the dedicated IQOS™ Cleaning Sticks. Dispose of the used Cleaning Sticks in the bin.
We are here for you. If you have any problems with your IQOS device, you can contact us at 0800 90 10 91 (free of charge in Austria). Our IQOS Care Team will find the most suitable and viable solution to assist you.
Take care, we care.
IQOS Care Team