First steps with IQOS
Using IQOS is easy. Learn how to use, clean, and charge your IQOS, and find quick tips.
Online self-diagnosis tool
We are here to help. Get support to fix your IQOS with our online self-diagnosis tool in a few steps.
IQOS CARE PLUS
IQOS CARE PLUS is a service package for you to enjoy tailored support, coverage, and other additional benefits.
Still have questions about IQOS?
We are here to help you.
Send us your query. Service available every day from 9 am to 9 pm.
Do you need further information about IQOS? Here you can find the answers to the most frequently asked questions.
IQOS Care Team
Want to speak to one of our IQOS support experts? No problem, call us at 0800 90 10 91. Available every day from 9 am to 9 pm.
This product is not risk-free - for adult use only.