International assistance
Full support even when you're abroad.
![A gold IQOS DUO device on an orange copybook](/sites/g/files/hncfsx971/files/2021-10/InternationalAssistance_Tile1_Grid1_HandsNoHeets_Desktop_Standard.jpg)
![A gold IQOS DUO device on an orange copybook](/sites/g/files/hncfsx971/files/2021-10/InternationalAssistance_Tile1_Grid1_HandsNoHeets_Mobile_Standard.jpg)
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Live Chat
Chat with the IQOS experts in real time. They’re available every day from 9 am to 9 pm.
Write to us. Our inbox is never too full. We are reachable every day from 9 am to 9 pm.
Call us
The IQOS experts are here for you daily between 9 am and 9 pm. Call them at 0800 90 10 91 (free of charge within Austria).