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IQOS devices

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Turqoise IQOS ORIGINALS DUO Holder.

Get to know the IQOS ORIGINALS family

Discover now

Accessories

Accessories for your IQOS

Caps & Door Covers

Cases & protection

Clean & care

Trays & Disposal

Charging

Discover all Accessories

Online Order Benefits

IQOS Originals Duo mit lila Kappe und personalisiertem Pocket Charger

Personalize your IQOS device

Discover our wide range of accessories

30-day money-back guarantee

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Not a cig. Not a vape. A better alternative to smoking.*

*IQOS is not risk-free. Its use provides nicotine that is addictive.

Online Order Benefits

Banner_Autumn

Not a cig. Not a vape. A better alternative to smoking.*

*IQOS is not risk-free. Its use provides nicotine that is addictive.

Banner_Autumn

Not a cig. Not a vape. A better alternative to smoking.*

*IQOS is not risk-free. Its use provides nicotine that is addictive.

Discover IQOS

Discover IQOS

What is IQOS?

IQOS Originals Duo and IQOS Originals One banner in 4 colors.

IQOS ORIGINALS

Discover the ORIGINALS family

Ask a friend

A tip that pays off for both

IQOS Originals Duo and IQOS Originals One banner in 4 colors.

IQOS ORIGINALS

Discover the ORIGINALS family

IQOS Community

Share your IQOS experiences with the community

IQOS Originals Duo and IQOS Originals One banner in 4 colors.

IQOS ORIGINALS

Discover the ORIGINALS family

Science behind IQOS

Our Heat-not-Burn Technology

IQOS Originals Duo and IQOS Originals One banner in 4 colors.

IQOS ORIGINALS

Discover the ORIGINALS family

Advantages of a second IQOS device

Why a second device is worthwhile

IQOS Originals Duo and IQOS Originals One banner in 4 colors.

IQOS ORIGINALS

Discover the ORIGINALS family

IQOS Originals Duo and IQOS Originals One banner in 4 colors.

Discover the ORIGINALS family

Services & Privileges

First Steps with your IQOS

Learn how to use, clean and charge your IQOS device

Why a second IQOS device is worthwhile.

Why a second IQOS device is worthwhile.

An overview of the advantages of a second device

Onboard to full IQOS experience

3 simple steps for the best IQOS experience

Why a second IQOS device is worthwhile.

Why a second IQOS device is worthwhile.

An overview of the advantages of a second device

Complete Service

Free expert IQOS maintenance

Why a second IQOS device is worthwhile.

Why a second IQOS device is worthwhile.

An overview of the advantages of a second device

Firmware Upgrade

Upgrade your IQOS firmware in just a few minutes

Why a second IQOS device is worthwhile.

Why a second IQOS device is worthwhile.

An overview of the advantages of a second device

Why a second IQOS device is worthwhile.

Why a second IQOS device is worthwhile.

An overview of the advantages of a second device

News

Support

IQOS Stores

IQOS Boutique

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A network of IQOS Partner Stores in Austria. Also near you.

Find your IQOS Partner Store

IQOS Retail Stores

TopNav_IQOS Stores_Mobile

A network of IQOS Partner Stores in Austria. Also near you.

Find your IQOS Partner Store

Store Finder

TopNav_IQOS Stores_Mobile

A network of IQOS Partner Stores in Austria. Also near you.

Find your IQOS Partner Store

TopNav_IQOS Stores_Mobile

A network of IQOS Partner Stores in Austria. Also near you.

Find your IQOS Partner Store

Important information

Shop

Heating tobacco devices and accessories

Shop

IQOS devices

Buy IQOS Devices

Accessories

Accessories for your IQOS

Accessories

Caps & Door Covers

Cases & protection

Clean & care

Trays & Disposal

Charging

Discover all Accessories

Online Order Benefits

IQOS Originals Duo mit lila Kappe und personalisiertem Pocket Charger

Personalize your IQOS device

Discover our wide range of accessories

30-day money-back guarantee

Online Order Benefits

Not a cig. Not a vape. A better alternative to smoking.*

*IQOS is not risk-free. Its use provides nicotine that is addictive.

Discover IQOS

Tobacco heated, not burned.

Discover IQOS

Discover IQOS

What is IQOS?

Ask a friend

A tip that pays off for both

IQOS Community

Share your IQOS experiences with the community

Science behind IQOS

Our Heat-not-Burn Technology

Advantages of a second IQOS device

Why a second device is worthwhile

IQOS Originals Duo and IQOS Originals One banner in 4 colors.

IQOS ORIGINALS

Discover the ORIGINALS family

Services & Privileges

Care you can count on

Services & Privileges

First Steps with your IQOS

Learn how to use, clean and charge your IQOS device

Onboard to full IQOS experience

3 simple steps for the best IQOS experience

Complete Service

Free expert IQOS maintenance

Firmware Upgrade

Upgrade your IQOS firmware in just a few minutes

Why a second IQOS device is worthwhile.

Why a second IQOS device is worthwhile.

An overview of the advantages of a second device

News

Support

IQOS Stores

Explore different IQOS Stores

IQOS Stores

IQOS Boutique

IQOS Retail Stores

Store Finder

TopNav_IQOS Stores_Mobile

A network of IQOS Partner Stores in Austria. Also near you.

Find your IQOS Partner Store

Important information

Language English

Sometimes a quick fix is all it takes. Troubleshoot your IQOS device easily yourself and we will help you find a solution.

Try our online diagnostics tool, which will help you to find a solution to the most common problems in just a few steps.

Learn more

Check out our top frequently asked questions and learn more about device features, services and support

View FAQs

It is important for us to actively support you. We want to get to know you better and give you personalized tips and tricks for your new routine with IQOS.

Learn More

Something we haven’t covered?

There are several ways you can reach us.

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Store Locator

Here you can find all IQOS stores
in your area.

To the Store Locator

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IQOS Hotline

Contact our IQOS experts
daily from 9:00am - 9:00pm.

Get in Touch

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Live Chat

Chat to our IQOS experts
in real time.

Let’s Chat

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Email

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Our inbox is never too full.

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