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Care you can count on.
Privileges to inspire you.

We’re by your side as you take the next step on your journey with IQOS.

With an IQOS account and a device linked, you benefit from our care and support services.

Discover more
Want to enjoy all IQOS benefits?
Link your device now
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Take the first step

Try IQOS your way

Your satisfaction matters to us – right from the start. Therefore, we offer you to try IQOS without commitment:

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Help when you need it

Get support

Get all-round support from the moment you choose IQOS.

10€ for each of you

Change is easier together. Gift you friends* 10€ by sharing your referral code, and support them in switching to IQOS. In return you will receive a 10€ voucher.

Important information: To be able to access your referral code and share with your friends, you need to register at least one IQOS device to your user profile. With this code your friends will get 10€ off their first IQOS Kit purchase.
Refer a friend*
*Your friends are adult smokers who have reached the age of 18 and are resident in Austria.
We are here for you.
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Store Finder

Find an IQOS Store near you with our Store Finder

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Call us

Call us at 0800 90 10 91

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E-mail

Contact us at [email protected]