Discover and buy online
Care and privileges
Try IQOS now for 30 days without commitment
Link your device to your IQOS account
Get support for your IQOS device
Tobacco heated, not burned.
What is IQOS?
Why IQOS is a better alternative
IQOS Heat-not-Burn Technology
IQOS - We're moving forward
The science behind IQOS

Try IQOS your way
Discover more
Discover & shop heated tobacco devices
Make it yours

Personalize your IQOS device
Discover our wide range of accessories

Redefined. Recycled. Only IQOS.
Discover the stylish way with the IQOS Recycled Doors limited edition.
Care you can count on
Care and privileges
Try IQOS now for 30 days without commitment
Link your device to your IQOS account
Get support for your IQOS device
15€ for each of you

Firmware upgrade for your IQOS
Upgrade your IQOS firmware in just a few minutes and bring your device up to date.
IQOS experts
The IQOS experts will help you to find your way around the world of IQOS.



A little help to get you started
Personal advice makes it much easier to get started in the world of IQOS. From sharing tips to help you get started with your new IQOS device, to being on hand to answer your questions, the IQOS experts here to guide you and help you take the next step on your switching journey.
Ready to make the switch?
We are here for you. The IQOS experts are only one click away.


Here you will find answers
to the most frequently asked questions about IQOS.
Something we haven’t covered?
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Live Chat
Chat with the IQOS experts in real time. They’re available every day from 9 am to 9 pm.
Write to us. Our inbox is never too full. We are reachable every day from 9 am to 9 pm.
Call us
The IQOS experts are here for you daily between 9 am and 9 pm. Call them at 0800 90 10 91 (free of charge within Austria).