Get the best possible IQOS experience with our free Complete service.
Ensure your IQOS is working at its best
Optimize your IQOS functional experience
Keep your IQOS in optimal condition for longer
We test your IQOS device capability to deliver the aerosol. We do the test before and after to show you the improvement. If your cap is too worn, we will replace it for free.
We'll clean your IQOS device Pocket Charger and Holder, including the blade and the cap, remove any tobacco residue to improve the airflow and heating process for a satisfying experience.
We'll give your IQOS device a professional check-up to make sure it's running as it should be, with a firmware upgrade if it is needed.