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Link your IQOS device
in 3 easy steps


That gives you access

to numerous services of myIQOS.

Step 1_Registration asset_Mobile
1. Create an IQOS Account

In order to link your device, you will need an IQOS Account. If you already have one, continue with step 2.

Register now
Step 1_Registration asset_desktop
Man checking his phone with the IQOS device on the table
 2. Login to your account

Once logged in, click on the user icon in the top navigation bar to enter your account.
Click on the arrow next to “MY ACCOUNT”, go to “MY IQOS DEVICES” and click on “Add device”.

Login
Man checking his phone with the IQOS device on the table
Step 3_Link device_Mobile
3. Connect your IQOS device 

You can either type in the device ID manually or scan it with your phone’s camera.

Connect now
Step 3_Link device_Desktop
Now enjoy the benefits of your freshly linked device!
accidental damage
Accidental damage coverage
Get a replacement device even if you
accidentally damage it yourself*.
*As long as your device falls within the warranty period and you are entitled to a replacement.
rapid replacement
Rapid replacement
Rapid replacement in the event of
an unresolvable defect - 7 days a week.
contact-us
Customized support
You get access to various support programs
such as our online self-diagnosis tool.
This allows you to easily find out
what might be wrong with your IQOS device.
In most cases, the error can be rectified directly.
Download your IQOS ORIGINALS DUO user guide

 

Get to know your new IQOS ORIGINALS DUO device and how it works.