Discover and buy online
Care and privileges
Try IQOS now for 30 days without commitment
Link your device to your IQOS account
Free expert IQOS maintenance
Tobacco heated, not burned.
What is IQOS?
Why IQOS is a better alternative
IQOS Heat-not-Burn Technology
IQOS - We're moving forward
The science behind IQOS

Try IQOS your way
Discover more
Discover & shop heated tobacco devices
Make it yours

Personalize your IQOS device
Discover our wide range of accessories

Redefined. Recycled. Only IQOS.
Discover the stylish way with the IQOS Recycled Doors limited edition.
Care you can count on
Care and privileges
Try IQOS now for 30 days without commitment
Link your device to your IQOS account
Free expert IQOS maintenance
15€ for each of you

Firmware upgrade for your IQOS
Upgrade your IQOS firmware in just a few minutes and bring your device up to date.

IQOS experience
You want to receive customized services & benefits for your IQOS?
Then activate your free access now.
Your IQOS benefits




To activate your access to all IQOS benefits you need to create a user account. Please note: To be the first one receiving news on services and offers make sure to tick the checkbox for communication. You can always change the communication settings in your account.


In order to complete the registration process you will receive an email to verify your email address. Please make sure to also check your junk folder. In the email click on the button “E-Mail bestätigen”.


There’s only one step left: Log in to your account and go to the “MY IQOS DEVICES” section where you can add your device to your user account. Only with a confirmed email address and a connected device you get access to the extended IQOS benefits, such as the IQOS accidental damage coverage.*
*As long as your device falls within the warranty period and you are entitled to a replacement. The myIQOS Terms and Conditions apply.


Find all the information around your IQOS ORIGINALS DUO and how it works in the user guide.

In our FAQs section you will find the answers to your questions.

Our experts from myIQOS are ready to assist you with your concern: call us at 0800 90 10 91 or send us an email at [email protected]