Try IQOS your way.
Use our 30-day money-back guarantee to be sure IQOS is right for you or find an IQOS Store near you where you can have a trial with support from our IQOS experts.
Learn moreTry IQOS with our 30-day money-back guarantee
Simply get your IQOS with the possibility to return it for free within 30 days.
Try with an IQOS expert
Visit an IQOS Store where an IQOS Expert can guide you through your first IQOS Experience.
Get support
Get all round support from the moment you choose IQOS.
Try IQOS with our 30-day money-back guarantee.
IQOS 3 DUO
Buy now online with 30-day money-back guarantee or find an IQOS Store near you where you can have a trial with support from our IQOS experts:
Discover and buy online or experience in StoreWith our 30-day money-back guarantee you can purchase an IQOS Kit, conveniently try it at home & decide within 30 days whether to keep it or return it free of charge. Find more information on our 30-day money-back policy here.
Pocket Charger
The Pocket Charger is used to store and charge your Holder. It is ergonomically designed to fit perfectly in your hand. Always ready.
Holder
The easy-to-use IQOS 3 DUO Holder uses Heat-not-Burn Technology to heat tobacco to up without burning it.
Pocket Charger
The Pocket Charger is used to store and charge your Holder. It is ergonomically designed to fit perfectly in your hand. Always ready.
Holder
The easy-to-use IQOS 3 DUO Holder uses Heat-not-Burn Technology to heat tobacco to up without burning it.
We choose better together.
Home is where the smoke isn’t. With IQOS, you get an alternative to cigarettes that delivers taste and satisfaction without fire or ash.
IMPORTANT INFORMATION: it does not necessarily equal 95% reduction in risk. IQOS is not risk-free.
*”95% less” represents the average reductions in levels of a range of harmful chemicals (excluding nicotine) compared to the smoke of a reference cigarette.
IMPORTANT INFORMATION: IQOS is not risk-free.
*Source: PMI study conducted under ISO standards simulating real-world scenarios and based on threshold limits established by existing air quality guidelines.
Frequently asked questions
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How does the 30-day money-back guarantee trial work?
Upon purchasing an IQOS device online on iqos.com, in our IQOS Boutique or in an IQOS Store and not being fully convinced, the 30-day money-back guarantee offers you the possibility to return the device within 30 days after receipt of the goods, completely free of charge.
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If I need more time to decide, can I extend my trial?
Unfortunately, the trial period cannot be extended.
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How long does it take to get contacted by an IQOS expert?
Usually it takes around 24 hours for our IQOS experts to contact you.
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Can I return the device after using it?
Yes, you can return the device within 30 days (based on our 30-day money-back guarantee) in new as well as used condition, completely free of charge.
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Will I get a full refund upon returning my device?
Yes, as long as the device has not been damaged and is returned with the complete scope of delivery.
Discover IQOS.
It's time to make a change. To become part of a global IQOS community. To join more than 14.7 million smokers across the globe who've already completely switched to IQOS.*
*Estimate as of March 2021, based on the following PMI methodology: For markets where IQOS is the only heated tobacco product, daily individual consumption of PMI heated tobacco units represents the totality of their daily tobacco consumption in the past seven days.
Learn more