IQOS CARE PLUS

Every IQOS experience is unique. So we developed IQOS CARE PLUS, a service
package that includes tailor-made services, coverage, and other additional
benefits.
International assistance
Would you like help with your IQOS while travelling? Call our IQOS Care
Team for advice and assistance.
RAPID REPLACEMENT
Encountering problems with your device? We will, in case of coverage,
quickly replace your device mostly within 3 hours. Deviating execution
time possible depending on weather, traffic conditions and
infrastructure, natural disaster, Sundays and public holidays or other
considerable circumstances. Simply contact our IQOS Care Team at
0800 90 10 91 (free of charge within
Austria) and our agents will assist you.
Accident Coverage
IQOS CARE PLUS provides you with the comfort that even if you
accidentally damage your IQOS you will get a replacement.
How to sign up
- 1. Register your IQOS under your account.
- 2. Read and accept the Terms and Conditions.
Die Anmeldung für IQOS CARE PLUS ist momentan nicht verfügbar, bitte probieren Sie es später erneut.
FAQs
General information and how to use IQOS
(Welcome to IQOS)
(Welcome to IQOS)
Still have questions about IQOS?